Home » Categories » Information Technology Services » Windows

BACKSPACE or arrow keys do not work in MMC on a computer that is running Windows 7 or Windows Server 2008 R2

ISSUE

BACKSPACE or arrow keys do not work in MMC on a computer that is running Windows 7 or Windows Server 2008 R2.

Consider the following scenario:

  • You have a computer that is running Windows 7 or Windows Server 2008 R2.
  • You customize a Microsoft Management Console (MMC) that has the Group Policy Management Console (GPMC) snap-in.
  • You select any Group Policy object (GPO), and then you click the Settings tab in the details pane.
  • You select another node in the console tree, and then you use the BACKSPACE or arrow keys to perform some operations.

In this scenario, the BACKSPACE or arrow keys do not work. You have to use the mouse to perform operations.

ENVIRONMENT

Windows 7
Windows Server 2008 R2
MMC

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article.

http://support.microsoft.com/kb/2466373

METADATA

Author: Christopher Bunner
Create Date: 08:42 October 1, 2014
Modified Date: 08:42 October 1, 2014

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
CSCC Access at Columbus Metropolitan Library Branches
Viewed 4274 times since Aug 3, 2015
How to get the serial number or name of a computer?
Viewed 4952 times since Sep 29, 2014
Enable RSAT features once installed
Viewed 7396 times since Mar 5, 2014
How to install a .msu update on Windows 7 from the command line.
Viewed 291690 times since Mar 3, 2014
How do I convert a non KMS install of Windows 7 to use KMS?
Viewed 4351 times since Mar 3, 2014
Create shortcut to open a URL with a specific browser
Viewed 221328 times since Mar 25, 2014
How to view a Proxy Account in Outlook Web (In a web browser)
Viewed 14899 times since Mar 5, 2015
Log in to Timberline/Precision Estimating Account
Viewed 6859 times since Apr 20, 2015