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How do I update my password on my Android phone for my email account?

ISSUE

I changed my password and need to update it on my Android phone.  How do I update it?

ENVIRONMENT

Android phone syncing email from Office 365

RESOLUTION

  • Open the Settings menu on the phone (Tap your icon for all applications from the home screen and choose "settings" item.)
  • Tap "Accounts" and select your Columbus State account from the accounts list

                 

  • Tap Microsoft Exchange type account (Your device may call it ActiveSync or just Exchange)

                 

  • Tap Email Settings - do not tap your user settings.

                

  • Tap the Exchange account that is your CSCC account

                

  • Scroll down and tap "Exchange Server Settings"

                

  • Update your password to the current password and tap "Save".  This will verify the credentials and save the updated password until the next change.

                

CAUSE

N/A

METADATA

Author: Tim Malloy
Create Date: 10:54 June 17, 2015

Modifier: Tim Malloy
Modified Date: 10:54 June 17, 2015 

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