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How to delete Lync Online cached contact information

ISSUE

How to delete Lync Online cached contact information

ENVIRONMENT

Windows 7

Lync 2013

RESOLUTION

  1. Sign out of and exit the Lync client.
  2. On the local machine, browse to the following location: C:\Users\%username%\appdata\local\microsoft\office\15.0\Lync\
  3. Delete the folder named: sip_yourusername@cscc.edu
  4. Sign in to the Lync client.
  5. Please Note -- the initial download of the contacts cache can take up to 30 minutes!

CAUSE

N/A

METADATA

Author: Christopher Bunner
Create Date: 10:09 October 2, 2014
Modified Date: 10:09 October 2, 2014

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