Home » Categories » Multiple Categories

How to recreate an Outlook profile

ISSUE

How to recreate an Outlook profile when Outlook desktop client is not opening or malfunctioning. However, users can see all folders and the messages with Outlook Web.

 

ENVIRONMENT

Windows 7 / Windows 10

Outlook 2013 / Outlook 2016

 

RESOLUTION

 

Create a new Outlook profile:

1) Close the Outlook client
2) Open the Control panel
3) Select Large icons from the View by: list

4) Select the Mail (32-bit) Icon
5) Click on Show Profiles...

 

 

6) Click Add... to add a new profile. You can call it CSCC or any desired name. Follow the prompts to set it up.

7) At the bottom, under Always use this profile, select the new profile from the list.

8) Open Outlook Desktop Client. It will take a while as it downloads the data from the server for first time use.

 

If the above doesn't resolve the issue, try the following.

 

 Remove Outlook Data File and cached information:

1) Navigate to C:\Users\[username]\AppData\Local\Microsoft\Outlook  **If AppData is hidden, just type it in the location bar at the top.


2) Select All and Delete All.

3) Open the Outlook Desktop Client.

 

CAUSE

N/A

 

METADATA

Author: Christopher Bunner

Create Date: 09:00 October 6, 2014

Modified Date: 09:00 October 6, 2014

 

3 (12)
Article Rating (12 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
How do I update my password on my iPhone for my email account?
Viewed 11810 times since Jun 10, 2015
How to format KB articles
Viewed 5788 times since Aug 30, 2016
How to compress a file in Microsoft Windows 7 and Windows 8
Viewed 5154 times since Jul 1, 2015
How to Share Outlook Subfolders
Viewed 48854 times since Jun 5, 2015
Outlook Folder Sharing error
Viewed 7683 times since Feb 6, 2017
How to clear recent history in Firefox
Viewed 3979 times since Apr 2, 2014
How to Add Self-Created Group to the Outlook Address Book List
Viewed 4089 times since Jun 25, 2015
How to Set Up Email on a Windows Phone or Tablet
Viewed 3665 times since Aug 30, 2016
Eduroam at CSCC
Viewed 3829 times since Apr 8, 2015