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How to recreate an Outlook profile

ISSUE

How to recreate an Outlook profile

 

ENVIRONMENT

Windows 7

Outlook 2013

Outlook 2010

 

RESOLUTION

Remove the existing Outlook profile

  • Close the Outlook client
  • Open the Control panel
  • Select Large icons from the View by: list
  • Select the Mail (32-bit) Icon
  • Click the Show Profiles... button in the Mail Setup - Outlook Window
  • Highlight the profile and click Remove
  • Click the Yes button in the Dialog Box
  • Click the OK button

Create new Outlook profile

  • Launch Outlook
  • When prompted for a profile name type Outlook or any desired name
  • Make sure the proper user name and email address is populated and click next
  • When prompted for credentials, type the current password
  • Click Finish
  • If prompted, shut down and restart Outlook

 

 

CAUSE

N/A

 

METADATA

Author: Christopher Bunner

Create Date: 09:00 October 6, 2014

Modified Date: 09:00 October 6, 2014

 

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