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How to Set Up Email on an Android Device

ISSUE

How to Set Up Email on an Android device

ENVIRONMENT

Android devices

CSCC Email

RESOLUTION

  1. From the APPLICATIONS menu, select EMAIL (please note: in some versions of the Android OS this application may be called MAIL). Now select your menu button and select "Add Account".
  2. Select EXCHANGE account (please note: in some versions of the Android OS this option may be named EXCHANGE ACTIVESYNC) or (Corporate Sync).
  3. Type your full college email address and then select NEXT (for example: username@student.cscc.eduor username@cscc.edu). If the Auto discover works, the phone will ask what you want to sync. If so, go to step 7. If the phone asks for a server address, continue with step 4.
  4. Select EXCHANGE account (please note: in some versions of the Android OS this option may be named EXCHANGE ACTIVESYNC) or (Corporate Sync).
  5. For the DOMAIN/USERNAME field type in your full college email address. If DOMAIN/USERNAME are a separate text boxes, leave the DOMAIN box empty and type your full email address in the USERNAME text box.
  6. In the PASSWORD text box enter your password.
  7. In the EXCHANGE SERVER text box type in “outlook.office365.com” You must also scroll down to the username box and make sure it shows "username@student.cscc.edu" or "username@cscc.edu" If it shows just "username" then add "@student.cscc.edu" or "@cscc.edu" then select NEXT.
  8. As soon as your phone verifies the settings, the ACCOUNT OPTIONS screen displays. Some of the options that may display include the following:
  9. EMAIL CHECKING FREQUENCY - The default value is AUTOMATIC(PUSH). When you select this option, email messages will be sent to your phone as they arrive. We recommend only selecting this option if you have an unlimited data plan.
  10. AMOUNT TO SYNCHRONIZE - This is the amount of mail you want to keep on your mobile phone. You can choose from several length options, including One day, Three days, and One week.
  11. NOTIFY ME WHEN EMAIL ARRIVES - If you select this option, your mobile phone will notify you when you receive a new email message.
  12. SYNC CONTACTS FROM THIS ACCOUNT - If you select this option, your contacts will be synchronized between your phone and your account.
  13. Select NEXT and then type a name for this account and the name you want displayed when you send email to others.
  14. Select DONE to complete the email setup and start using your account.

CAUSE

N/A

METADATA

Author: Christopher Bunner
Create Date: November 6, 2015 0700
Modified Date: November 6, 2015 0700

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