Home » Categories » Information Technology Services » Office 365 » Outlook

Outlook Folder Sharing error

Error: "Folder sharing is not available with the following entries because of permission settings on your network"

This happens when the user picks the recipient's name from the autocomplete list. The entry in the autocomplete list contains the SMTP address, not the Exchange x.500 information from the Active Directory, so Outlook thinks it's an outside address and denies it.

Solution: Delete the recipient's name when it comes up in the autocomplete list and select it from the Global Address List (GAL) instead.

4 (7)
Article Rating (7 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
On Call Calendar Change
Viewed 179 times since Aug 3, 2018
How to send encrypted email in Office 365
Viewed 5759 times since Mar 4, 2014
How to add an Outlook icon to your desktop
Viewed 34402 times since Feb 6, 2014
How to create an Outlook email template
Viewed 4485 times since Jan 30, 2014
Outlook 2013 -- How to Create a Distribution List
Viewed 4441 times since May 18, 2015
How to Set Up Email on a Blackberry device
Viewed 2503 times since Aug 30, 2016
Creating a Signature in Outlook 2013
Viewed 2528 times since Nov 4, 2014
Hyperlinks are not working in Outlook 2013
Viewed 6809 times since Feb 6, 2014
How to install Microsoft Office 365 from Microsoft Outlook Web Application
Viewed 7655 times since Apr 2, 2015
Outlook 2013 -- Mail Restrictions
Viewed 3849 times since May 18, 2015