Home » Categories » Information Technology Services » Office 365 » Outlook

Outlook Folder Sharing error

Error: "Folder sharing is not available with the following entries because of permission settings on your network"

This happens when the user picks the recipient's name from the autocomplete list. The entry in the autocomplete list contains the SMTP address, not the Exchange x.500 information from the Active Directory, so Outlook thinks it's an outside address and denies it.

Solution: Delete the recipient's name when it comes up in the autocomplete list and select it from the Global Address List (GAL) instead.

4 (12)
Article Rating (12 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
How to add an Outlook icon to your desktop
Viewed 51513 times since Feb 6, 2014
Outlook 2013 - How to remove a contact from your frequent contact dropdown list
Viewed 14155 times since Sep 4, 2014
How to Share Outlook Subfolders
Viewed 45233 times since Jun 5, 2015
Outlook 2013 -- Mail Restrictions
Viewed 5455 times since May 18, 2015
How to send encrypted email in Office 365
Viewed 6990 times since Mar 4, 2014
How to Set Up Email on an Android Device
Viewed 28291 times since Nov 5, 2015
Hyperlinks are not working in Outlook 2013
Viewed 7978 times since Feb 6, 2014
How to recreate an Outlook profile
Viewed 80438 times since Apr 16, 2014
How to Set Up Email on a Windows Phone or Tablet
Viewed 3546 times since Aug 30, 2016
How to Add Self-Created Group to the Outlook Address Book List
Viewed 3921 times since Jun 25, 2015