How to install a .msu update on Windows 7 from the command line.
Viewed 291688 times since Mar 3, 2014
ISSUE How to install a .msu update on Windows 7 from the command line. ENVIRONMENT Windows 7 RESOLUTION To install an .msu update package, run Wusa.exe together with the full path of the file. For example, if the Windows6.0-KB934307-x86.msu file is...
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Create shortcut to open a URL with a specific browser
Viewed 221326 times since Mar 25, 2014
ISSUE How to create a shortcut to open a URL with a specific Internet browser. ENVIRONMENT Windows 7Internet ExplorerFirefoxChrome RESOLUTION This process can be used to open a URL in Internet Explorer, Firefox, or Chrome regardless of the default...
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Outlook 2013 - How to remove a contact from your frequent contact dropdown list
Viewed 16454 times since Sep 4, 2014
ISSUE How to remove a contact from your frequent contact dropdown list ENVIRONMENT Windows Outlook RESOLUTION Open a new email message Type in the name or email address of the incorrect contact. Once it shows in the list, click on the X to delete...
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How to view a Proxy Account in Outlook Web (In a web browser)
Viewed 14898 times since Mar 5, 2015
ISSUE How to view a Proxy Account in Outlook Web (In a web browser) ENVIRONMENT Internet Browswer Outlook Web RESOLUTION Part I Open a web browser In address bar type: outlook.com\cscc.edu Log in to your email account In the top right side of the...
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How to install Microsoft Office 365 from Microsoft Outlook Web Application
Viewed 12172 times since Apr 2, 2015
ISSUE How to install Microsoft Office 365 from Microsoft Outlook Web Application ENVIRONMENT Windows RESOLUTION Open a web browser, such as Internet Explorer or Chrome. If you are a CSCC employee, navigate to http://outlook.com/cscc.edu. If you...
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Display Administrative Tools on the Windows 7 Start Menu
Viewed 11645 times since Mar 5, 2014
ISSUE Display Administrative Tools on the Windows 7 Start Menu ENVIRONMENT Windows 7 RESOLUTION Add the Administrative Tools menu to either the Start menu or to the Start menu and the All Programs submenu of the Start menu by completing the...
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How to View/Save Files to your S: and Departmental V: Drive
Viewed 7782 times since Feb 26, 2015
ISSUE How to View/Save Files to your S: and Departmental V: Drive ENVIRONMENT CSCC Network Windows RESOLUTION Columbus State employees have 10GB of home drive (S:) space that can be used to store files (PDF's, pictures, videos, documents, etc.) and...
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Enable RSAT features once installed
Viewed 7396 times since Mar 5, 2014
ISSUE Enable RSAT features once RSAT is installed. ENVIRONMENT Windows 7Remote Server Administrative Tools RESOLUTION Click Start, click Control Panel, and then click Programs. In the Programs and Features area, click Turn Windows features on...
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Log in to Timberline/Precision Estimating Account
Viewed 6858 times since Apr 20, 2015
ISSUE Log in to Timberline/Precision Estimating Account ENVIRONMENT CSCC LAB Precision Estimating Timberline RESOLUTION Log in to PE Account The following drives will map: The “P” Drive is your student data (ie projects...
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How to Map a Network Drive
Viewed 6719 times since Jun 11, 2014
ISSUE How to Map a Network Drive ENVIRONMENT Windows 7 RESOLUTION Open the Computer folder by clicking the Start button, and then clicking Computer. Click Map network drive. From within the Map Network Drive dialog box In the...
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How to compress a file in Microsoft Windows 7 and Windows 8
Viewed 5414 times since Jul 1, 2015
ISSUE How to compress a file in Microsoft Windows 7 and Windows 8 ENVIRONMENT Windows 7 Windows 8 RESOLUTION Right click on the file Choose Send to | Compressed (zipped) folder The file will, then, appear as a compressed folder in the same location...
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Viewfinity Requires Elevated Privileges to Launch or Install
Viewed 5395 times since Mar 24, 2015
ISSUE Viewfinity Requires Elevated Privileges to Launch or Install ENVIRONMENT CSCC Network Viewfinity RESOLUTION New security software coming In order to promote Information Security and to prevent the unintentional installation of viruses and...
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How to get the serial number or name of a computer?
Viewed 4952 times since Sep 29, 2014
ISSUE How do I get the serial number or name of a computer? ENVIRONMENT Physical Desktop/DeviceWindows 7 RESOLUTION Method 1: Click Start, All Programs, CSCC Applications, Computer Information Method 2: Click Start, in the Search programs and...
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BACKSPACE or arrow keys do not work in MMC on a computer that is running Windows 7 or Windows Server 2008 R2
Viewed 4714 times since Mar 3, 2014
ISSUE BACKSPACE or arrow keys do not work in MMC on a computer that is running Windows 7 or Windows Server 2008 R2. Consider the following scenario: You have a computer that is running Windows 7 or Windows Server 2008 R2. You customize a Microsoft...
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How do I convert a non KMS install of Windows 7 to use KMS?
Viewed 4351 times since Mar 3, 2014
ISSUE Windows 7 was installed from a non Volume License Key (VLK) DVD and will not activate from a Key Management Server (KMS). ENVIRONMENT Windows 7 RESOLUTION Activate Windows 7 with the correct KMS key listed below. Windows 7 Professional -...
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CSCC Access at Columbus Metropolitan Library Branches
Viewed 4273 times since Aug 3, 2015
ISSUE CSCC Access at Columbus Metropolitan Library BranchesENVIRONMENT CSCC Columbus Metropolitan Library RESOLUTION As part of the partnership between Columbus State and the Columbus Metropolitan Library, each CML branch location now offers a...
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