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Wireless Setup for CSCC Secure Wireless Network for Windows 7
Viewed 10618 times since Jan 29, 2015
ISSUE Wireless Setup for CSCC Secure Wireless Network for Windows 7 ENVIRONMENT CSCC Wireless Windows 7 RESOLUTION The following instructions apply to Windows 7. If you have ever attempted to connect this device to CSCC Wireless, follow these removal... Read More
Wireless Setup for CSCC Secure Wireless Network for Windows 8
Viewed 8028 times since Jan 26, 2015
ISSUE Wireless Setup for CSCC Secure Wireless Network for Windows 8 ENVIRONMENT Windows 8 CSCC Secure Wireless Network RESOLUTION The following instructions apply to Windows 8. If you have ever attempted to connect this device to CSCC Wireless,... Read More
How do I change my Columbus State employee password?
Viewed 6692 times since Jun 3, 2015
ISSUE Changing passwords is recognized as a best practice for keeping good security on an account.  Follow the steps below to change your password. ENVIRONMENT Account password maintenance. RESOLUTION Columbus State will never send an email... Read More
How to install a .msu update on Windows 7 from the command line.
Viewed 236930 times since Mar 3, 2014
ISSUE How to install a .msu update on Windows 7 from the command line. ENVIRONMENT Windows 7 RESOLUTION To install an .msu update package, run Wusa.exe together with the full path of the file. For example, if the Windows6.0-KB934307-x86.msu file is... Read More
Create shortcut to open a URL with a specific browser
Viewed 85556 times since Mar 25, 2014
ISSUE How to create a shortcut to open a URL with a specific Internet browser. ENVIRONMENT Windows 7Internet ExplorerFirefoxChrome RESOLUTION This process can be used to open a URL in Internet Explorer, Firefox, or Chrome regardless of the default... Read More
Outlook 2013 - How to remove a contact from your frequent contact dropdown list
Viewed 13208 times since Sep 4, 2014
ISSUE How to remove a contact from your frequent contact dropdown list  ENVIRONMENT Windows Outlook RESOLUTION Open a new email message Type in the name or email address of the incorrect contact. Once it shows in the list, click on the X to delete... Read More
How to view a Proxy Account in Outlook Web (In a web browser)
Viewed 11007 times since Mar 5, 2015
ISSUE How to view a Proxy Account in Outlook Web (In a web browser) ENVIRONMENT Internet Browswer Outlook Web RESOLUTION Part I Open a web browser In address bar type: outlook.com\cscc.edu Log in to your email account In the top right side of the... Read More
How to install Microsoft Office 365 from Microsoft Outlook Web Application
Viewed 9002 times since Apr 2, 2015
ISSUE How to install Microsoft Office 365 from Microsoft Outlook Web Application   ENVIRONMENT Windows   RESOLUTION Open a web browser, such as Internet Explorer or Chrome. If you are a CSCC employee, navigate to http://outlook.com/cscc.edu. If you... Read More
Display Administrative Tools on the Windows 7 Start Menu
Viewed 7111 times since Mar 5, 2014
ISSUE  Display Administrative Tools on the Windows 7 Start Menu ENVIRONMENT Windows 7 RESOLUTION Add the Administrative Tools menu to either the Start menu or to the Start menu and the All Programs submenu of the Start menu by completing the... Read More
How to View/Save Files to your S: and Departmental V: Drive
Viewed 6129 times since Feb 26, 2015
ISSUE How to View/Save Files to your S: and Departmental V: Drive ENVIRONMENT CSCC Network Windows RESOLUTION Columbus State employees have 10GB of home drive (S:) space that can be used to store files (PDF's, pictures, videos, documents, etc.) and... Read More
Log in to Timberline/Precision Estimating Account
Viewed 5708 times since Apr 20, 2015
ISSUE Log in to  Timberline/Precision Estimating Account ENVIRONMENT CSCC LAB Precision Estimating Timberline RESOLUTION Log in to PE Account     The following drives will map:     The “P” Drive is your student data (ie projects... Read More
How to Map a Network Drive
Viewed 5167 times since Jun 11, 2014
ISSUE How to Map a Network Drive   ENVIRONMENT Windows 7   RESOLUTION Open the Computer folder by clicking the Start button, and then clicking Computer. Click Map network drive.   From within the Map Network Drive dialog box In the... Read More
How to compress a file in Microsoft Windows 7 and Windows 8
Viewed 4592 times since Jul 1, 2015
ISSUE How to compress a file in Microsoft Windows 7 and Windows 8 ENVIRONMENT Windows 7 Windows 8 RESOLUTION Right click on the file Choose Send to | Compressed (zipped) folder The file will, then, appear as a compressed folder in the same location... Read More
Viewfinity Requires Elevated Privileges to Launch or Install
Viewed 4260 times since Mar 24, 2015
ISSUE Viewfinity Requires Elevated Privileges to Launch or Install ENVIRONMENT CSCC Network Viewfinity RESOLUTION New security software coming In order to promote Information Security and to prevent the unintentional installation of viruses and... Read More
How to get the serial number or name of a computer?
Viewed 4098 times since Sep 29, 2014
ISSUE How do I get the serial number or name of a computer? ENVIRONMENT Physical Desktop/DeviceWindows 7 RESOLUTION Method 1: Click Start, All Programs, CSCC Applications, Computer Information   Method 2: Click Start, in the Search programs and... Read More
BACKSPACE or arrow keys do not work in MMC on a computer that is running Windows 7 or Windows Server 2008 R2
Viewed 4004 times since Mar 3, 2014
ISSUE BACKSPACE or arrow keys do not work in MMC on a computer that is running Windows 7 or Windows Server 2008 R2. Consider the following scenario: You have a computer that is running Windows 7 or Windows Server 2008 R2. You customize a Microsoft... Read More
CSCC Access at Columbus Metropolitan Library Branches
Viewed 3526 times since Aug 3, 2015
ISSUE CSCC Access at Columbus Metropolitan Library BranchesENVIRONMENT CSCC Columbus Metropolitan Library RESOLUTION As part of the partnership between Columbus State and the Columbus Metropolitan Library, each CML branch location now offers a... Read More
How do I convert a non KMS install of Windows 7 to use KMS?
Viewed 3342 times since Mar 3, 2014
ISSUE Windows 7 was installed from a non Volume License Key (VLK) DVD and will not activate from a Key Management Server (KMS). ENVIRONMENT Windows 7 RESOLUTION Activate Windows 7 with the correct KMS key listed below.  Windows 7 Professional -... Read More
Enable RSAT features once installed
Viewed 2986 times since Mar 5, 2014
ISSUE Enable RSAT features once RSAT is installed. ENVIRONMENT Windows 7Remote Server Administrative Tools RESOLUTION Click Start, click Control Panel, and then click Programs. In the Programs and Features area, click Turn Windows features on... Read More