Hyperlinks are not working in Outlook 2013


ISSUE

Hyperlinks are not working in Outlook 2013

ENVIRONMENT

Windows 7

Windows 8.x

Outlook 2013

RESOLUTION

When clicking on a hyperlink in Outlook 2013 you get the following message:

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

To fix this issue run the Microsoft Fit it from the following article.

http://support.microsoft.com/kb/310049

Select the appropriate resolution option for your Operating System.

For Windows 8.1 and Windows 8
Fix this problem Fix this problem Microsoft Fix it 20056
For Windows 7, Windows Vista, Windows XP, Windows Server 2008 and Windows Server 2003
Fix this problem Fix this problem Microsoft Fix it 50388

Reboot after running the Microsoft Fix it utility

CAUSE

N/A

METADATA

Author: Christopher Bunner
Create Date: 10:03 October 2, 2014
Modified Date: 10:03 October 2, 2014 



Article ID: 25
Created On: Feb 6, 2014 at 1:22 PM
Last Updated On: Oct 2, 2014 at 10:06 AM
Authored by: E-Jim Webb [jwebb@cscc.edu]

Online URL: https://kb.cscc.edu/article/hyperlinks-are-not-working-in-outlook-2013-25.html