How to format KB articles


ISSUE

How to format KB articles

ENVIRONMENT

Windows

CSCC KB

RESOLUTION

The following considerations should be made when creating KB articles to be ITIL compliant:

KB ARTICLE EXAMPLE

ISSUE

How to use the KB Syntax Highlighter

ENVIRONMENT

Windows

CSCC KB

RESOLUTION

Use the syntax highlighter when you need to inset source code.

CAUSE

N/A

METADATA

Author: Christopher Bunner

Created Date: 8:50 November 20, 2014

Modified Date: 8:50 November 20, 2014

CAUSE

N/A

METADATA

Author: Christopher Bunner

Created Date: 9:00 August 30, 2016

Modified Date: 9:00 August 30, 2016



Article ID: 467
Created On: Aug 30, 2016 at 9:08 AM
Last Updated On: Aug 30, 2016 at 9:08 AM
Authored by: Christopher Bunner [cbunner@cscc.edu]

Online URL: https://kb.cscc.edu/article/how-to-format-kb-articles-467.html