If you can't find an item in the Deleted Items folder, the next place to look is the Recoverable Items folder. This is a hidden folder, and it's the place where items are moved when you do one of the following things:
Delete an item from the Deleted Items folder.
Empty the Deleted Items folder.
Permanently delete an item by selecting it and pressing Shift+Delete.
Here's how to recover items from the Recoverable Items folder:
Sign in to your employee web mail account. Go to http://cscc.edu , click on Faculty & Staff then click Email
Sign in to your student web mail account. Go to http://cscc.edu , click on Email in the top right corner, then click Email Office 365
Alternatively employees can just go to http://mail.cscc.edu
Alternatively students can go to http://student.cscc.edu
In your email folder list, click Deleted Items, and then click Recover deleted items. You may need to allow this site in your pop-up blocker.
If necessary, use the search box to find the item you want to recover.
Article ID: 669
Created On: Dec 8, 2017 at 9:36 AM
Last Updated On: Dec 8, 2017 at 10:02 AM
Authored by: Mike Bradley [email@example.com]
Online URL: https://kb.cscc.edu/article/recover-an-item-that-s-no-longer-in-your-deleted-items-folder-669.html